Client Onboarding Software With a Secure Client Portal
Configure the onboarding checklist once, then send one branded link for risk assessment, KYC/AML, forms, disclosures, advisory agreements, and household invites. Completed documents stay in the client vault and advisor record.
Trusted by advisory firms across North America
New Clients Deserve Better Than a DocuSign Packet
They just said yes. Their first experience should not be a pile of forms, emails, and separate links.
Email chains for signatures, separate tools for KYC, manual document collection. A client who just committed to working with the firm spends weeks on admin before the advisor can start managing their money.
Clients get a DocuSign packet, a separate KYC link, an email chain for documents. Each handoff adds days and frustration. Their first experience as a new client should feel like one flow, not five.
When compliance documents live in email, cloud drives, and separate systems, gaps happen. Unified workflows keep everything in one auditable trail.
How Digital Client Onboarding Works
Configure the checklist, preview the client portal, send the secure link, and keep completed documents in one vault
Configure the Onboarding Checklist Before You Send
Choose what each household must complete: risk assessment, KYC and AML checks, forms, disclosures, advisory agreements, uploads, and client-specific tasks. Invite household members from the same workflow so every required action is tracked before the secure link goes out.
Preview the Branded Portal Before Sending
Review the portal exactly as the client will see it before the secure link goes out. Confirm the branding, completion steps, disclosures, advisory agreements, and document requests match the firm standard.
Clients Review and Accept in the Portal
Clients review advisory agreements and compliance documents inline, then tap accept. Each acceptance captures the audit details advisors need, without PDF downloads, signature-field hunting, or a separate e-signature login.
Store Completed Documents in the Client Vault
Every completed agreement, disclosure, form, and upload is saved in secure document storage. Advisors keep the advisor-side record, while clients can return to the portal vault whenever they need to view completed documents.
Trusted by financial advisors
See how practices are transforming their workflows
"We're deeply committed to integrating cutting-edge technology to transform the financial planning landscape. Investipal's innovative approach aligns perfectly with our vision, particularly in utilizing OCR technology to streamline processes and elevate the client and advisor experience."
ProsperPlan Wealth
"Investipal has completely transformed how we approach client onboarding and portfolio management. The AI-powered tools save us countless hours while delivering better outcomes for our clients."
Pacific Portfolio Advisors
"Investipal has been a game-changer for our firm. It really had become an efficiency multiplier for our assistants and back office. It's an indispensable tool for any advisory firm looking to thrive in today's competitive market."
William Joseph Capital Management
Frequently asked questions
Common questions answered
What is digital client onboarding software for RIAs?
Digital client onboarding software helps RIAs collect client information, run KYC and AML checks, capture advisory agreement acceptance, and store completed documents through one secure client portal.
How long does onboarding take?
Most RIAs can complete client onboarding in as little as one day with automated digital workflows, compared to 2-4 weeks with manual email-based processes. Clients complete their portion (risk assessment, document review, and KYC) in 15-20 minutes. AML checks happen in the background.
Is the review-and-accept flow legally binding?
Yes. The accept-as-signature model is designed for ESIGN Act and UETA requirements. Every acceptance captures an audit trail with IP address, timestamp, document version, and client identity.
Is the onboarding workflow customizable?
Yes. Configure exactly what steps clients complete in the digital onboarding portal: risk assessments, statement uploads, automated KYC/AML verification, disclosure forms, advisory agreement review, and acceptance. Customize the order, add firm branding, and set which fields are required.
How does KYC and AML verification work?
Clients scan their driver's license or government ID directly in the client onboarding portal using their phone camera. The system automatically extracts their information, verifies ID authenticity with automated KYC checks, and cross-checks against OFAC sanctions lists for AML compliance. Advisors receive instant notifications of any issues with complete compliance documentation for financial advisor audits.
Can clients complete everything on mobile?
Yes. The client onboarding portal is fully responsive and mobile-optimized. Clients complete every step (risk assessment, KYC ID scanning, document review, and acceptance) entirely from their smartphone or tablet. No app download required. Most complete onboarding in under 20 minutes.
What CRM integrations are supported?
The client onboarding software integrates with major advisor CRMs including Salesforce, Redtail, and Wealthbox to sync data automatically. Once onboarding is complete, client information, documents, and signed advisory agreements flow directly into the CRM. No manual data entry or re-keying required.
Is a separate e-signature tool required?
No. Clients review documents inline and tap accept. Their acceptance is captured as a compliant e-signature automatically. No DocuSign subscription, no separate login for clients, no PDF downloads. The entire document flow lives inside the onboarding portal.
How secure is client data?
All client data, KYC information, and new account paperwork is encrypted with bank-level 256-bit AES encryption in transit and at rest. The client onboarding platform is SOC 2 Type II certified for security and compliance with financial advisor regulations. Investipal never sells or shares client information. Firms maintain complete ownership of all data and documents.
Where are completed onboarding documents stored?
Clients can review and accept all standard RIA onboarding documents: risk tolerance questionnaires, advisory agreements, disclosure acknowledgments, W-9 forms, and any custom forms required for compliance. Completed documents are stored in secure document storage for the advisor and remain available to clients in the portal vault.
See Client Onboarding in Action
See how advisors configure onboarding checklists, send a secure client portal link, complete KYC, collect agreements, and store documents in one workflow.